Terms of Service

Last updated: 12 April 2026

1. The service

Nnọọ provides a digital guest experience platform for weddings and events. By creating an account or purchasing the service, you agree to these terms.

2. Accounts

You must provide a valid email address to create a wedding site. You are responsible for the content you upload, including guest names, letters, and any personal information. You confirm you have the right to use and share this information.

3. Payments

Payments are processed securely through Stripe. Couple plans are a one-time payment. Planner plans are a monthly subscription that can be cancelled at any time. All prices are in GBP.

4. Your content

You retain ownership of all content you create on Nnọọ, including letters, guest data, and notes. We do not claim any rights to your content. We store it solely to provide the service.

5. AI-assisted features

Nnọọ offers AI-assisted letter drafting. AI suggestions are based on the context you provide. You review and approve all content before it appears on your guest cards. We are not responsible for the content of letters you choose to publish.

6. Site availability

Your wedding site remains active through your wedding day and for 6 months after. After that, the site is archived. Your letters PDF is available for download at any time while the site is active.

7. Cancellation

If you need to cancel before your wedding, contact us at hello@nnoo.io and we will work with you.

8. Limitation of liability

Nnọọ is provided as-is. While we work hard to ensure the service is reliable, we cannot guarantee uninterrupted availability. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

9. Changes

We may update these terms from time to time. We will notify active users of any material changes.

10. Contact

Questions? Email us at hello@nnoo.io.